Customer Support - DayStar Signs
Congratulations on your purchase of a Stewart DayStar LED sign!
With proper use, you can expect to enjoy your Stewart sign for many years into the future. If you require additional electrical specifications of your sign, please contact us through the Support Contact Form.

Resources

DayStar Warranty *Please see additional warranty information below
DayStar Owner's Manual
Complay Software Tutorials
Complay Software Manual
LED Graphics Library
Instructions on Creating Graphics
Instructions on Creating Video
Instructions on Optimizing Graphics and Video
Messages and Sayings for Church Signs
DayStar Electrical Specifications Chart

Additional Warranty Information

  • If your sign was purchased on or after July 1, 2008, your warranty is 5 years on the LED display and 2 years on the communication device as stated above.
  • If your sign was purchased between July 1, 2005 and June 30, 2008, your warranty is 5 years on the LED display and 5 years on the communication device.
  • If your sign was purchased before July 1, 2005, the warranty period for the LED display and communication device has elapsed.

Installation

Offloading the Sign from a Truck
Freestanding DayStar Sign Installation Instructions
Wall Mounted DayStar Sign Installation Instructions
Complay 3.5.48 Software Installation Instructions

Frequently Asked Questions

  • What are the minimum hardware and software requirements for the computer operating the DayStar sign?

    Operating SystemWindows 98 SE, NT, 2000, XP or Vista
    Processor266MHz or faster Pentium III or compatible
    Hard Drive130MB free space (300MB for full install)
    Memory256MB or higher
    Data Feed Modem - 56K Modem required
    RS485 Direct Connect - Serial or USB required
    10/100 Network Card - Required fornetwork connection

  • How do I adjust the sign's internal temperature probe?
    See our temperature probe adjustment instructions

  • How do I program my sign from more than one PC?
    See our network communications instructions (for signs connected to a network ONLY)

  • How do I replace the internal cable that connects a double sided DayStar sign?
    See our internal cable instructions

  • How do I replace the HX1 & HX1+ motherboard CPU?
    See our HX1 & HX1+ replacement instructions (for signs manufactured after 2003)

Communication Method Information
Below are technical details and instructions on the communication method options available for DayStar signs. For explanations of all available communication options, download our Wired Communication Methods or Wireless Communication Methods documents.

Direct Connect

Ethernet Network Telephone Modem RF Modem