I serve as the Chair of the Los Alamos Juvenile Justice Advisory Board. In October, a huge community celebration was held to unveil the new sign for our high school. The sign project was led and driven by student volunteers who belong to a program sponsored by the JJAB called the Los Alamos Youth Leadership - NRG Team. I would like to express our appreciation of our Regional Manager.
For the past two years, a group of 10 students worked with our regional manager to plan a new sign for Los Alamos High School. In those two years, a strong, trusting relationship developed with the students and the adult volunteers. She worked closely with members of the NRG Team. The scale of effort that our regional manager put into ensuring that the sign project was successfully completed goes beyond 100 percent. She played a central role in coordinating all aspects of the sign - she was the mentor, cheerleader, advisor, and provided much needed technical resources. The project hit a wall many times, and her innovative thinking on how to deal with zoning requirements, financial constraints, and overall project delays was impressive. She maintained the students interest and helped them have a better understanding of what it is takes to give to a community and be responsible. Bottom line, the sign would not have been possible without our regional manager's commitment and dedication. She brought forth several times your company's statement: "the customer is king."
On behalf of the JJAB and our community, we want to express our appreciation to you for top notch customer is king service and invaluable commitment to our community. I encourage you to log onto our web page read about the sign's success and positive impact it has had in our community. It would not have been possible without our regional manager's commitment.
Los Alamos High School
Los Alamos, NM