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We strive to provide each of our customers with prompt and courteous service. A member of our Customer Support team will be contacting you shortly to help resolve your issue or answer your questions.

Support hours are Monday through Friday, 8:00am to 1:00pm and 2:00pm to 5:00pm Eastern time. Offices are closed for all major holidays.

What can you expect from us?

All requests for product assistance will enter our Technical Support Ticketing System. This system has been developed to optimize your time and provides for an efficient manner to address your requests.

The support team will correspond with you through email to begin the process of troubleshooting your issue. Please make sure to check your Inbox, Spam and Junkmail folders for their responses. Should a scheduled phone appointment be needed, the support technician will work with you to choose a date and time for this appointment.