Submit a Ticket
For Sign Support
To open a new request for issues or questions regarding your sign, please submit a ticket.
A technician will answer your question through email or via the phone.
If you are interested in purchasing a new sign for your organization,
please contact us through the
Quick Quote form.
If you are having
issues logging into or using the SignCommand.com software, please log in using the following link:
https://prod.signcommand.com
You may also want to perform a
hard refresh of your browser while on the SignCommand application website.
This is usually Ctrl+F5 for Windows, or Cmd+Shift+R for Mac.
Business hours are Monday through Friday, 8:00am to 5:00pm Eastern time.
Offices are closed for all major holidays.
Your customer number is a seven-digit number that can be found on your
sign order paperwork or on the white label affixed to the sign.
This label is typically found on one end of the sign cabinet.
Your ticket number is a number assigned
to a ticket when it first enters our system.
If you have previously reported this issue,
the ticket number can be found on all email
correspondence with the support technician.